Legal

Privacy Policy

How Alam Al Aqar collects, uses and protects your personal information.

Last updated: October 2026

1. Information We Collect

We collect the information you choose to share with us when you submit an enquiry, call or email our team, or request details about a property or service. This may include:

  • Your name, email address and phone number
  • The service or property type you are interested in
  • Any details you include in your message
  • Basic technical data such as browser type and pages visited, collected through cookies

2. How We Use Your Information

We use your information to respond to your enquiries, arrange viewings and consultations, provide the real estate services you request, and improve our website. We will only contact you about matters related to your enquiry or, where you have agreed, about relevant properties and market updates.

3. Sharing Your Information

We do not sell your personal information. We may share it only where necessary to deliver a service you have requested — for example with property developers, landlords, or government entities such as the Dubai Land Department — or where required by law.

4. Cookies & Analytics

Our website uses cookies to remember your preferences, such as your chosen language. With your consent, we also use analytics cookies to understand how visitors use the site so we can improve it. You can accept or decline analytics cookies through the banner shown on your first visit, and you can clear cookies at any time in your browser settings.

5. Data Security & Retention

We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or disclosure. We keep personal information only for as long as needed to provide our services or to meet legal and regulatory obligations.

6. Your Rights

In line with applicable UAE data protection laws, you may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw your consent to marketing at any time. To make a request, contact us at info@alamalaqar.ae.

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page, with the date of the most recent update shown above.

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